Technical Advancements
Over the past several years there have been significant advancements in technology that Empire Appraisal has been able to leverage to provide better service to our clients. The use of electronic forms software, digital cameras, mapping and sketching software has enabled us to produce a better quality product in less time.
Delivery
We send reports digitally through our forms software in a PDF format. By delivering your appraisal electronically we eliminate the cost and time losses of the shipping process. Electronic delivery ensures you receive your appraisal the same day it was completed.
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Service and Communication
In today's market there are many options for your valuation needs but service is what makes Empire Appraisal the clear choice. We will always keep you in the loop and communicate with you often and in your preferred method. We can update you on the progress of your order via phone, fax, or email.
On-Line Ordering
Our commitment to superior customer service has prompted us to invest in eTrac, the most sophisticated appraisal management software available. The eTrac Office Manager will allow us to provide unparalleled service by truly managing the appraisal process. Our clients will have the ability to order online and check the status of their appraisal order 24 hours a day, 7 days a week, and 365 days a year.
Our new system will help us keep you informed by automatically contacting you as we make updated to your order status. The ability to offer our clients online statements and instant appraisal downloads for 30 days is unprecedented in our service area. Our client's will no longer need to fax in orders, follow up with phone calls and wait for the physical delivery of the report by the courier.
Quality
These are just a few ways that Empire Appraisal can provide you with better quality appraisal service. We have constantly been ahead of the curve with our strides in technology and will continue to be a technology leader in our industry. |
